Security Policy

1. Infrastructure Security

ZenAPI is built on enterprise-grade cloud infrastructure with security as a foundational requirement, not an afterthought.

1.1 Cloud Infrastructure

• •Hosted on AWS with SOC 2 Type II certified data centers
• •Multi-region redundancy for high availability and disaster recovery
• •Network isolation using Virtual Private Clouds (VPCs) and security groups
• •DDoS protection and automatic traffic filtering
• •Regular infrastructure audits and compliance certifications

1.2 Network Security

• •Web Application Firewall (WAF) protecting against common attacks
• •Intrusion Detection and Prevention Systems (IDS/IPS)
• •Rate limiting and abuse prevention at multiple layers
• •Zero-trust network architecture with least privilege access

2. Data Encryption

2.1 Encryption in Transit

All data transmitted to and from ZenAPI is encrypted using industry-standard protocols:

• •TLS 1.3: Latest version of Transport Layer Security for API and web traffic
• •Perfect Forward Secrecy: Unique session keys for each connection
• •HSTS: HTTP Strict Transport Security enforced for all domains
• •Certificate Pinning: Protection against man-in-the-middle attacks

2.2 Encryption at Rest

All stored data is encrypted using strong cryptographic algorithms:

• •AES-256: Database encryption for all customer data
• •Key Management: AWS KMS with automatic key rotation
• •Backup Encryption: All backups encrypted with separate keys
• •Secure Deletion: Cryptographic erasure when data is deleted

3. Access Control

3.1 Authentication

• •Multi-factor authentication (MFA) available for all accounts
• •MFA required for administrative access
• •Password strength requirements and rotation policies
• •API key authentication with configurable scopes and permissions
• •Session timeout and automatic logout after inactivity

3.2 Authorization and Role Management

• •Role-Based Access Control (RBAC) for team management
• •Principle of least privilege enforced across all systems
• •Granular API key permissions and IP whitelisting
• •Audit logging of all access and permission changes

3.3 Employee Access

• •Background checks for all employees with data access
• •Mandatory security training and confidentiality agreements
• •Just-in-time access provisioning with automatic expiration
• •Customer data access only when necessary for support and logged

4. Application Security

4.1 Secure Development

• •Security-first development lifecycle with threat modeling
• •Code review process with security-focused checkpoints
• •Static and dynamic application security testing (SAST/DAST)
• •Dependency scanning for vulnerable libraries
• •Regular security updates and patch management

4.2 Protection Against Common Vulnerabilities

• •SQL Injection: Parameterized queries and ORM protections
• •XSS: Content Security Policy and input sanitization
• •CSRF: Token-based protection on all state-changing operations
• •Clickjacking: X-Frame-Options and frame-ancestors directives

5. Monitoring and Logging

Comprehensive monitoring and logging enable rapid detection and response to security incidents:

• •24/7 security operations center (SOC) monitoring
• •Real-time alerting for anomalous activity and security events
• •Centralized logging with tamper-proof audit trails
• •Security Information and Event Management (SIEM) system
• •Log retention for compliance and forensic analysis

6. Incident Response

We maintain a formal incident response plan to handle security events quickly and effectively:

6.1 Response Process

• •Detection: Automated alerts and continuous monitoring
• •Containment: Immediate isolation of affected systems
• •Investigation: Forensic analysis to determine scope and impact
• •Remediation: Fixes deployed and vulnerabilities patched
• •Communication: Affected customers notified according to SLAs
• •Post-mortem: Review and process improvements

6.2 Data Breach Notification

In the event of a data breach affecting personal information, we will notify affected customers within 24 hours and regulatory authorities as required by GDPR and applicable laws.

7. Business Continuity

We maintain robust backup and disaster recovery procedures:

• •Automated backups every 6 hours with 30-day retention
• •Multi-region replication for critical data
• •Regular disaster recovery testing and validation
• •Recovery Time Objective (RTO) of 4 hours
• •Recovery Point Objective (RPO) of 1 hour

8. Compliance and Certifications

ZenAPI maintains compliance with industry standards:

• •SOC 2 Type II: Annual audit in progress
• •GDPR: Full compliance with EU data protection regulations
• •CCPA: California Consumer Privacy Act compliance
• •ISO 27001: Information security management (planned)

9. Responsible Disclosure

We welcome security researchers to report vulnerabilities responsibly.

We commit to:

• •Respond to reports within 48 hours
• •Keep you informed of our progress
• •Credit researchers (if desired) after resolution
• •Not pursue legal action for good-faith research