Cookie Policy
How we use cookies and similar tracking technologies.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit our website or use our services. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
We use cookies and similar technologies such as local storage, session storage, and pixels to collect and store information about your interactions with ZenAPI.
2. Types of Cookies We Use
Essential Cookies
Required for the website to function properly. These cannot be disabled.
Analytics Cookies
Help us understand how users interact with our service.
Functional Cookies
Enhance your experience by remembering your preferences.
3. Third-Party Services
We use select third-party services that may set their own cookies:
| Service | Purpose | Type |
|---|---|---|
| Stripe | Payment processing and fraud detection | Essential |
| Datadog | Performance monitoring and error tracking | Analytics |
| Intercom | Customer support chat | Functional |
| Google Analytics | Website traffic analysis | Analytics |
| Google Ads | Advertising conversion measurement and campaign performance | Advertising |
Each third-party service has its own privacy policy. We encourage you to review their policies to understand how they use cookies.
4. Cookie Duration
Cookies we set have different lifespans:
- •Session cookies: Deleted when you close your browser
- •Persistent cookies: Remain on your device for a set period (typically 30-365 days)
- •Authentication tokens: Expire after 7 days of inactivity for security
5. Managing Cookies
5.1 Browser Settings
Most browsers allow you to control cookies through their settings:
- •Block all cookies
- •Accept only first-party cookies
- •Delete cookies when you close your browser
- •Clear existing cookies
Note: Blocking or deleting cookies may impact your ability to use certain features of our service. Essential cookies are required for the platform to function.
5.2 Do Not Track
We respect Do Not Track (DNT) browser signals. When DNT is enabled, we disable non-essential analytics and tracking cookies.
6. Cookie Consent
By using ZenAPI, you consent to our use of essential cookies. For analytics and advertising storage, we seek your consent through our cookie banner when you first visit. Optional measurement is disabled by default until you make a choice.
You can update your choices at any time using the Cookie settings control displayed on the website. If your browser sends a Do Not Track signal, ZenAPI keeps optional analytics and advertising measurement disabled.
7. Updates to This Policy
We may update this Cookie Policy periodically. We will notify you of material changes via email or through a notice on our website.
8. Contact Us
For questions about our use of cookies:
ZenAPI
Email: [email protected]